FAQ

How do I load photos onto the frame? You can upload photos using a Micro SD card or USB-C drive (not included), or connect directly to your computer via USB-C cable (not included). It's quick and straightforward — no apps or accounts needed.

Does the frame require WiFi? No WiFi needed! The Photomara frame works completely offline, keeping your memories private and the setup simple.

What's included in the box? The frame comes with built-in 32GB memory. A Micro SD card, USB-C drive, and USB-C cable are not included but can be used to transfer photos.

How many photos can it hold? With 32GB of built-in storage, the frame can hold hundreds of your favorite moments.

Is it easy to set up? Yes! The touchscreen display makes navigation simple for all ages — no tech experience required.

How long does shipping take? We ship from U.S. fulfillment partners, so most orders arrive within [X] business days.